RETURN AND EXCHANGE CONDITIONS

DELIVERY:

Seniorah Shoes San. Domestic and Foreign Trade. The preparation time for products ordered from the Online Sales page of A.Ş. is 2-3 business days. The period may be extended depending on stock status. For orders placed after 9 am, the first preparation day is the next day after the order is placed. Long distance orders across Türkiye vary depending on the frequency of visits of the cargo company to the region. You can send the defective or faulty product(s) in accordance with the return conditions below. Shipping fee for your orders will be paid by SENIORAH AYAKKABI SAN. DOMESTIC AND FOREIGN TRADE Inc. It is covered by.

ORDER TRACKING: The cargo tracking number of your product or products whose preparation phase is completed is sent to your e-mail address through your order.

INVOICE SHIPPING: Your product(s) are sent from SENIORAH AYAKKABI stores via Ups cargo and issued with a delivery note. Your invoices will be sent to your e-mail address within 10 days of purchase by the Revenue Administration since the transition to the e-invoice system has been made as of (E-INVOICE DATE).

RETURN and EXCHANGE:

Legally, you can send the product within 30 days after receiving it to request a refund.

If you want to make a change regarding the size or color of the product, you must return the unused product from SENIORAH AYAKKABI stores* or Seniorah Ayakkabi San. Domestic and Foreign Trade. You can change it by sending it via Ups cargo via the ONLINE SALES PAGE of A.Ş.

Shipping fee for return and exchange products is paid by SENIORAH AYAKKABI SAN. DOMESTIC AND FOREIGN TRADE Inc. It belongs to .

You must make your return and exchange shipments via Ups cargo. Your buyer-paid cargo sent by different cargo companies will not be accepted.

Create a return record for the product through your account and send it to our address below with our customer code of Ups cargo  225270977 (YOUR INFORMATION WILL BE ENTERED). We are not responsible for products not sent with this code.

RETURN-EXCHANGE UPS SHIPPING INFORMATION;

UPS CARGO AGREEMENT CODE: 93A6R8

Return Address: Seniorah Online, Meşrutiyet Mahallesi Tuğrul Sokak no:13/A Osmanbey – Şişli / İSTANBUL

Customer Service  Tel:

Email: [email protected]

 
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